Business and Service Flows
Flower Shop Return/Exchange Request Flow

Complete a return or exchange request flow in a flower shop scenario: includes real content, actionable controls, clear status feedback, and a responsive layout across sizes.
Business and Service Flowsreturn and exchange request flowHTMLCSSJavaScript
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  <title>Flower Shop Return/Exchange Request Flow</title>
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    <header class="mast"><div><span class="eyebrow">editorial / return and exchange request flow / INTERMEDIATE</span><h1>Flower Shop Return/Exchange Request Flow</h1><p class="intro">Complete a return or exchange request flow in a flower shop scenario: includes real content, actionable controls, clear status feedback, and a responsive layout across sizes.</p></div><span class="scenario">Flower shop</span></header>
    <div class="composition-studio"><div class="studio-ruler" aria-hidden="true"></div><section class="demo" aria-label="Flower shop return and exchange request flow interaction area"><div class="workflow-dispatch"><aside class="dispatch-console"><span class="eyebrow">Flower Shop DISPATCH</span><h2>Bouquet order dispatch console</h2><form id="workflowDispatchForm"><label>Task Type<select id="workflowDispatchKind"><option>Daily Bouquet</option><option>Seasonal bouquet</option><option>Custom Bouquet</option></select></label><label>Floral quantity<input id="workflowDispatchAmount" type="number" min="1" max="9999" value="45"><span>Branch</span></label><fieldset><legend>Processing priority</legend><label><input type="radio" name="workflowPriority" value="normal" checked>Regular</label><label><input type="radio" name="workflowPriority" value="urgent">Urgent</label></fieldset><button class="action primary" type="submit">Accept orders</button></form><label>Current task<select id="workflowDispatchActive" aria-label="Switch current task"><option value="1">Daily Bouquet</option><option value="2">Seasonal bouquet</option></select></label><output id="workflowDispatchSummary">Waiting for Dispatch</output></aside><section id="workflowCore" class="workflow-core dispatch-workbench" data-dispatch-priority="normal"><!-- 11DZ_CORE_START:commerce-service-flows-return-request --><form id="returnForm" class="return-request-demo"><section class="panel"><span class="eyebrow">RETURN REQUEST</span><h2>Flower Shop Return/Exchange Request</h2><label>Select Item <select name="item"><option>Flower Shop Inspiration</option><option>Flower Shop Records</option><option>Flower Shop Collaboration</option></select></label><fieldset><legend>Application type</legend><label><input type="radio" name="returnType" value="Refund" checked> Refund</label><label><input type="radio" name="returnType" value="Exchange"> Exchange</label></fieldset><label>Reason <select name="reason"><option>Different from expectations</option><option>Quality issue</option><option>Repeat Purchase</option></select></label><label>Additional notes <textarea name="note" rows="4" minlength="6" required>The product does not match expectations and needs local demo handling.</textarea></label></section><aside class="panel"><h3>Request Summary</h3><dl><div><dt>Project</dt><dd id="returnItem"></dd></div><div><dt>Processing method</dt><dd id="returnType"></dd></div><div><dt>Reason</dt><dd id="returnReason"></dd></div></dl><label><input name="confirmed" type="checkbox" required checked> I confirm the above information</label><button class="action primary" type="submit" data-core-bridge="commerce-service-flows-return-request">Submit local application</button><output id="returnReceipt" aria-live="polite">Application not yet submitted</output></aside></form><!-- 11DZ_CORE_END --></section></div><p id="status" class="status" role="status" aria-live="polite"></p></section></div>
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    /* 11DZ_CORE_SCRIPT_START:commerce-service-flows-return-request */
const returnForm=document.querySelector('#returnForm');let returnSubmissions=0;function renderReturn(){const data=new FormData(returnForm);document.querySelector('#returnItem').textContent=data.get('item');document.querySelector('#returnType').textContent=data.get('returnType');document.querySelector('#returnReason').textContent=data.get('reason');announce('Return and exchange request summary has been updated');}returnForm.querySelectorAll('select,input[type="radio"]').forEach(control=>control.addEventListener('change',renderReturn));returnForm.addEventListener('submit',event=>{event.preventDefault();if(!returnForm.reportValidity())return;returnSubmissions+=1;returnForm.dataset.submissions=String(returnSubmissions);const message='No. '+returnSubmissions+' Submission by Next · Flower Shop return/exchange request has been kept on this page';document.querySelector('#returnReceipt').textContent=message;announce(message);});renderReturn();
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const workflowDispatchCore=document.querySelector('#workflowCore');const workflowDispatchForm=document.querySelector('#workflowDispatchForm');const workflowDispatchSelect=document.querySelector('#workflowDispatchActive');const workflowDispatchJobs=new Map([["1",{"label":"Daily Bouquet","amount":12,"priority":"normal","touches":0}],["2",{"label":"Seasonal bouquet","amount":21,"priority":"urgent","touches":0}]]);let workflowDispatchSerial=workflowDispatchJobs.size;function workflowDispatchDrive(job,activate=false){workflowDispatchCore.dataset.dispatchPriority=job.priority;workflowDispatchCore.style.setProperty('--dispatch-load',Math.min(.95,.16+job.amount/120));const bridge=activate?workflowBridgeActivate():{changed:false,summary:workflowBridgeSummary()};document.querySelector('#workflowDispatchSummary').textContent=job.label+' · '+job.amount+' Branch · '+bridge.summary;announce('Current flower order task:'+job.label);}function workflowDispatchRender(activeId,activate=false){workflowDispatchSelect.replaceChildren(...[...workflowDispatchJobs].map(([id,job])=>{const option=document.createElement('option');option.value=id;option.textContent=job.label+(job.priority==='urgent'?' · Urgent':'');return option;}));workflowDispatchSelect.value=activeId;workflowDispatchDrive(workflowDispatchJobs.get(activeId),activate);}workflowDispatchForm.addEventListener('submit',event=>{event.preventDefault();const data=new FormData(workflowDispatchForm);const id=String(++workflowDispatchSerial);workflowDispatchJobs.set(id,{label:document.querySelector('#workflowDispatchKind').value,amount:Math.max(1,Number(document.querySelector('#workflowDispatchAmount').value)||1),priority:data.get('workflowPriority'),touches:0});workflowDispatchRender(id,true);});workflowDispatchSelect.addEventListener('change',()=>workflowDispatchDrive(workflowDispatchJobs.get(workflowDispatchSelect.value),true));workflowDispatchCore.addEventListener('focusin',()=>{const job=workflowDispatchJobs.get(workflowDispatchSelect.value);if(!job)return;job.touches+=1;document.querySelector('#workflowDispatchSummary').textContent=job.label+' · '+job.amount+' Branch · '+workflowBridgeSummary();});workflowDispatchRender('1',false);
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